A business process is defined as a unit of internal behaviour or collection of causally-related units of internal behaviour intended to produce a defined set of products and services.

A business process describes the internal behaviour performed by a business role that is required to produce a set of products and services. For a consumer the required behaviour is not of interest so a process is designated "internal".

The name of a business process should preferably be or contain a verb in the simple present tense.

Category:

Business. Behavioural.

Examples:

Receive request, Register, Pay, Create contract, Sign agreement.

Typical Relationships:

Triggering - business process, business event, business function, business interaction
Access - business object
Assignment - business role, business collaboration, application component