What is osCommRes?
osCommRes is an integrated online services and products shop. The goal of osCommRes is to make it simple for service based businesses to take their services and product sales online. It supports the MySQL database and is written in PHP.
Some of its key features include: Selling services and products in one transaction, allowing your call centre to use the same online database as the rest of your staff and automate e-Marketing and SMS-Marketing.
Best of all, do it online. osCommRes is a large extension of the powerful osCommerce project ensuring it is secure, scalable and reliable.
What are osCommRes features?
osCommRes has a large number of features that allow you to do the following and more:
· Centralize your entire services and products sales processes online
· Quickly create, view and manage your events and customers
· Control according your team’s security levels with distinct group access lists
· Automate online services and product sales plus send e-Marketing and SMS-Marketing messages to your customers automatically
· Track how your service and product sales processes are going with the support of the powerful MySQL database.
· Manage the whole process via multiple easy to use reports
· Accomodate complex features like waiting lists easily
· Empower your call centre staff with integrated product and service sales
· Include your team like event instructors with the integrated attendee and payment request system.
How osCommRes works?
User simply connects to your website or the hosted version of the application on the osCommRes website, browses through your offerings, selects the items they want to purchase by adding them their "shopping cart" and proceeding to "check-out", just as they would do in a regular store.
Why osCommRes?
osCommRes is easy-to-use, highly customizable online services and products sales software. With osCommRes you can automate the entire service and product sale process and customize it to meet your organisation’s unique requirements.
What server scripting languages does osCommRes support?
PHP (www.php.net) is the language used in osCommRes.
What web-server do I need to install osCommRes?
We would recommend using Apache web server (www.apache.org) as the most reliable one.
What databases does osCommRes support?
Currently osCommRes has support for MySQL (www.mysql.org). Future releases will include support for other databases.
How do I get osCommRes?
osCommRes is distributed as four different packages osCommRes, osCommRes Hosted, Plus and Custom. They are available at www.osCommRes.com.
osCommRes is available three ways:
· via download from osCommRes.com
· osCommRes OnDemand combining hosting, application and payment service into one easy to use service
· osCommRes Custom an integration of osCommRes with the powerful Open Source Content Management System, typo3.
How and when are the updates released?
Users who subscribe to osCommRes automatically receive email notifications about new releases and security patches. Join the products update mailing list to be notified of new releases.
How to report bugs or problems?
You can submit bug reports or problems via our bug tracker at https://www.osCommRes.com
How do I backup my database?
Just use the Backup tool in the Tools menu.
Do I have to run events with osCommRes or can I just sell products?
No, you can add or remove any of the four styles of selling depending on your requirements.
Is osCommRes secure?
Yes, the payments system uses the same tested modules included with its parent software, osCommerce which is in use in thousands of online shops right now.
Can reservation holders be automatically emailed and SMS messaged on reservation and before events start?
Yes, any event can have automated reservation confirmations by email and SMS and automated event reminders.
Can I import my user database from another product to use in osCommRes?
osCommRes uses a MySQL database to store reservations. Depending on the format of your legacy data, your database administrator may be able to import data into osCommRes. We offer a data conversion service. Please send an email to sales@osCommRes.com for further assistance.
Do I need any special software to add graphics for my products and events in osCommRes?
No, osCommRes will recognize any standard graphic format, including PNG, JPEG, GIF and BMP.
Do I have to have special software installed on my workstation to view or print the osCommRes reports?
No, osCommRes is entirely web based.
Can I add additional modules after my initial installation?
Yes, additional modules can be added easily.
Is there any limit to the number of items to be sold I can add to osCommRes?
No, you may add as many as you need.
Can I assign different levels of access to users?
Different roles can be assigned to each user, some seeing reports, some not etc.
Is there any limit to the number of concurrent users that can be logged in to osCommRes at the same time?
There is no current limit to number of concurrent connections. Of course the number of users that can connect at once is controlled by the power of your server. A standard shared hosting will easily support a small shop and set of events.
Can customers be automatically emailed and SMS messaged on purchase, reservation and subscription?
Yes, any sale can have automated confirmations by email and SMS. Products can only have eMarketing so far though.