The “E-mail Messages” functionality is a collection of predefined system email messages sent to the user and triggered by specific actions or tasks (e.g. Customer Password Remember).
In order to start using any of the predefined email templates you first need to “Add” it i.e. enable it by clicking on the “Add” button next to the desired template.
Then you can use the “Modify” button in order to modify to contents of each email template or “Delete” button to disable the template.
In order to start managing system email messages, choose option “E-mail” messages from the “Administrator” menu.
Figure 27: Choosing option "E-mail Messages"
The following screen will be displayed.
Figure 28: Managing email messages
You can modify, delete, send or test any of the following email templates:
Admin User Manipulation – email message sent as a registration confirmation
Admin User Password Remember – email message sent in case the administrator forgot the password and used the “Forgot password” functionality in order to retrieve it (note: the system will automatically extract administrator’s password and send it via email to the user requesting it)
Customer Account Manipulation – email message sent as a confirmation of successfully created customer (note: this email message is sent automatically to all users who complete the registration procedure in the front end)
Customer Password Remember - email message sent in case the customer forgot the password and used the “Forgot password” functionality in order to retrieve it (note: the system will automatically extract customer’s password and send it via email to the user requesting it)
Affiliate User Signup – email message sent to an affiliate after his account has been created which can contain all important account information
Affiliate User Password Remember – email message sent to the affiliate member in case he has forgotten his password
Affiliate Payment Information – email message sent to the affiliate which contains payment information
Message to all customers – email message which can be sent to all customers in the shop (e.g. announcement of a new product or site maintenance, etc.)
Customized Invoice Page – email message sent to customers after they have made a purchase containing an invoice; you can modify the contents of the invoice by clicking on the “Modify” button (note: some of merge fields like “Payment detail” are a bit more complex and had to be tested before using it on the live system)
Letter Template – option for creating a letter template which is sent by post