In order to modify any of the email message templates, click on the “Modify” button next to the desired message.
Figure 29: Choosing option “modify”
The following screen will be displayed.
Figure 30: Modifying email message
The following parameters are available inside this screen:
Email subject – field for setting the subject of the email message
Email Reply to – field for setting the email address your users will reply to
Email Text – text area for defining the contents of the email message
Note:
you can use the WYSIWYG editor in order to format the message according to your preferences (note: WYSIWYG editor can be used only if HTML is chosen as a format)
use the merge fields to further customize your message to your users
Email Format – option for setting the desired email format
Text Email
HTML Email
Text and HTML email
Merge Fields – list of available merge fields you can use to define the email message and insert information about the user from the database automatically (e.g. entering merge field “First_Name” inside the email will extract user’s first name from the database, so the email sent to the user will automatically address him by his first name)
note: in order to insert a merge field inside the email, double click the desired field from the list
Test Template – button for viewing the template layout prior to saving it (see Figure 31)
Create Template – option for saving the changes
Figure 31: Email template preview