The product reminders email message is used for notifying the customers about the product which is available again and was not in stock when the customers were trying to purchase it (note: the customer has the option of leaving an email address which will be used in case the product is not available).
In order to setup a product reminder message, click on the “Add” button next to the “Product Reminders” label.
Figure 266: Setting up a Products Reminder email message (step 1/2)
The following screen will be displayed.
Figure 267: Setting up a Products Reminder email message (step 2/2)
The following parameters are available inside this screen:
Email Subject – field for defining an email subject (e.g. “Product reminder”)
Email Reply-to – field for defining a reply to email address
Email Text – field for defining the body of the email message where you can enter the merge fields to further customize your message (e.g. “Products Name”.)
Merge Fields – double click on the desired merge field in the list to display it inside the body of the email message
After setting the desired parameters, click on the “Create template” button. The template will be created. The following screen will be displayed.
Figure 268: Sending a product reminder message
You can use the “send” the reminder for all the items that were out of stock but which now have goodstock levels. The following screen will be displayed after you click on the “send” button.
Figure 269: Message successfully sent to the customers