In order to view report about subscribers who didn’t renew their subscription, choose option “Non Renewals” from the “Reports” menu.
Figure 803: Choosing option "Non Renewals"
The following screen will be displayed.
Figure 804: Viewing non renewals report
The following parameters are available inside this screen:
Start date/End date – pull down menus for setting the desired date range
Subscription – pull down menu for choosing the desired subscription
After setting these parameters click on the “Search” button in order to view information about the subscribers who did not renew their subscription.