The “Options” section is used for defining various options related to the events such as the type of calendar that will be displayed inside the store, the time frame for sending a message to the user (in order to avoid disturbing the user by sending messages in an inappropriate time – e.g. after 9. pm, etc.)
In order to start managing events options, choose option “Options” from the “Events” menu.
Figure 395: Choosing “Options”
The following screen will be displayed (note: the screen is presented with 7 screenshots).
Figure 396: Setting up presentation
Use the following parameters to determine how the events are displayed in the front end:
Presentation Style – choose the desired style of presenting events by selecting basic or calendar:
Basic – choose this option if you want to display events as simple category of events
Calendar – choose this option if you want to display events as a calendar (note: use the “calendar style” pull down menu to further adjust the calendar)
View1,2,3 – three variations of the events layout (note: please test these front end layouts to see if they suit your style of presentation)
View 1 – see Figure 397
View 2 – see Figure 398
View 3 – see Figure 399
Calendar Style – choose the desired style for the calendar:
Day – choose this option to display calendar by days
Week - choose this option to display calendar by weeks
Month - choose this option to display calendar by months
Figure 397: Example of the “View 1” layout
Figure 398: Example of the “View 2” layout
Figure 399: Example of the “View 3” layout
Figure 400: Setting up E-Marketing
Test Email Address – this field is used for entering the email address all test emails will be sent to (note: this email address is used when you are setting up various email settings in order to determine if the layout and contents match your preferences)
Messaging Times – these options allow you to setup the timeframe for sending messages which allows you to send out email messages in most appropriate time
Start Time
No limit – choose this option to send messages as soon as they are created
Specific time – set the specific time when the email messages can be sent out earliest (e.g. 8 am)
End Time
No limit - choose this option to send messages as soon as they are created
Specific time – set the specific time after which the messages will not be sent until the next day i.e. the next start time (e.g. 10 pm)
Email Activation – choose option “Enabled” to enable sending email messages
Email Interval (Sec) – input field for setting the time interval for sending emails (note: shared service can get clocked down if the emails are sent in a short time interval which is why the email interval can be set in order to avoid problems; you can start testing by entering 5 in order to send an email every 5 seconds)
Figure 401: Setting up surveys
Survey Text Change - default survey text; you can enter your own text for surveys in here
Display Customer Details Survey in Front End – enable this option if you want to display customer details survey in the front end
Figure 402: Setting up date settings
Date format to display dates – use this pull down menu to setup a desired time format
Server Date Offset – use this pull down menu to set application in local time if required.
Figure 403: Seting up SMS messaging
SMS Gateway – choose the desired SMS gateway from this pull down menu (note: the SMS gateways are defined in section Modules > SMS)
SMS Test phone number – enter the number of the mobile phone you want to use in order to test SMS messaging
Messaging Times – set desired timeframe for sending SMS messages to your customers by defining starting and ending times; this will prevent sending SMS messages to your customers in an inappropriate time
SMS from Name – set the name of your shop as displayed to the customer receiving the SMS
SMS Activation – choose option “Enable” to enable SMS messages
Figure 404: Setting up orders
Reserve seats for renewal – this option applies to recurring events; choose whether the places for events are held for customers due to renew their booking
Lock Order - time in minutes incomplete bookings are held before places are released
Amount Rounding Factor - round up gross amounts for the total amount of a booking by following values:
None
0.01
0.05
0.1
No checkout for zero price events - flag used to redirect users with zero event to checkout success without doing checkout process (which as a result allows the possibility of free events)
Figure 405: Setting up Reports
Maximum Rows – set maximum number of rows for reports
Maximum Links - set maximum number of links for reports
Figure 406: Setting up web service options
Part of the screen for enabling or disabling web service; click on the desired radio button and then click on the “Modify” button to save the changes.
The purpose of the osCommRes Web service is to allow 3rd party transactions. The web service supports interoperability between osCommRes and 3rd party applications like forums, CMS Advertising Serving applications and CRMs over the internet.
It has an interface that is described in WSDL. Other systems interact with the web service using SOAP. The service uses HTTP, and comprises of XML.
In practical terms this allows interoperability between osCommRes and Java and Python, or Microsoft Windows.
Further features:
Provides interoperability between osCommRes and other software applications running on disparate platforms.
Uses open standards and protocols.
Using HTTP, the web service can work through many common firewall security measures without requiring changes to the firewall filtering rules
Allows software and services from different companies and locations to be combined easily with osCommRes to provide an integrated service.
Allows the reuse of services and components within an infrastructure, reducing costs.
Web services are loosely coupled thereby facilitating a distributed approach to application integration.
Caution: while the web service provides flexibility and powerful integration features it has to be protected. Details of how to do this are outside the scope of the user guide.