In order to create a new question, choose the desired category from the list of categories.
Figure 883: Creating a new FAQ
The following screen will be displayed (note: the screen is presented with two screenshots).
Figure 884: Creating a new FAQ (screenshot 1/2)
The following parameters are available inside this screen:
Question – input field for entering the FAQ question
Short Answer – text area for entering a short answer to the question (note: a sort of a preview helping user determine if that is the answer they are looking for)
Long Answer - text area for entering the longer answer to the question
Figure 885: Creating a new FAQ (screenshot 2/2)
FAQ Status – click on the “In Print” radio button to display the question or “Out of Print” to disable it
Sticky Status – click on the “ON” button to make the question visible at all times
Start Date – use this menu to set the date when this question will be displayed
Extra URL – field for entering an extra URL that will be associated with this question
FAQ Image 1/2/3– click on the “Browse” button next to each image to define up to 3 images for this question
After setting these parameters click on the “preview” button to have a preview of the layout.