In order to define an email template for a message sent to the customer as a balance warning, click on the “Add” button next to that label.
Figure 512: Choosing option "Wallet Balance Warning"
The following screen will be displayed.
Figure 513: Adding balance warning template
Email Subject – field for setting the subject of this email message (e.g. Your Wallet Balance)
Email Reply-to – field for entering the reply to email address
Email Text/ Merge Fields – text area for defining the body of the email message; this text area can be used in combination with the merge fields in order to customize the message sent to the customer (e.g. use “First Name” or “Last Name” merge fields in order to address the customer by his first name or last name) – double click the desired field to put it into the text area
Wallet Payment Details Merge Fields – there are also merge fields specific for this type of template and those are:
Amount added – use this merge field to display the amount that has been uploaded to the customer
Current Balance – use this merge field to display the current balance
Payment Type – use this merge field to display the payment type
Test Template – button for viewing the layout of the template before you start using it (see image below)
Create Template – option for adding this template i.e. completing the procedure of creating this email template
Figure 514: Template preview